Terms & Conditions

Welcome to the Metashop Design website (“Metashop Design”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, services, content, consultations, designs, renovation works, construction services, and any related materials (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.


1. Acceptance of Terms

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations. These Terms apply to all visitors, clients, and users of our Services.


2. Changes to Terms

Metashop Design reserves the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will be posted on this page and will take effect immediately upon publication. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.


3. Scope of Services

Metashop Design provides interior design, renovation, construction, and design & build services, including but not limited to:

  • Design consultation

  • Space planning and layout

  • Renovation and construction works

  • Interior fit-out and finishing

  • Project coordination

All Services are subject to project scope, quotation, agreement, and availability.


4. Consultation & Site Visit

  • Consultation is free of charge.

  • Site visits may incur transportation charges, depending on location.

  • Any advice, concept, or suggestion provided during consultation is preliminary and non-binding unless confirmed in writing.


5. Quotation & Payment

  • All quotations are estimates based on the information provided at the time.

  • Final costs may vary due to material selection, site conditions, design changes, or client requests.

  • Payment terms, progress payments, and timelines will be stated in the official quotation or agreement.

  • Failure to make payment may result in suspension or termination of Services.


6. Workmanship Warranty

Metashop Design provides up to 10 years workmanship warranty, subject to agreed terms and conditions.

This warranty:

  • Covers workmanship defects only

  • Does not cover materials, appliances, fittings, third-party products, wear and tear, misuse, or external factors

  • Applies only to work carried out directly by Metashop Design

No other warranties are implied unless stated in writing.


7. Intellectual Property

All designs, drawings, images, content, logos, concepts, and materials displayed on this website or produced by Metashop Design remain the intellectual property of Metashop Design unless otherwise agreed in writing.

You may not copy, reproduce, modify, distribute, or use any content without prior written consent.


8. User Responsibilities

You agree not to:

  • Provide false or misleading information

  • Use our content for unlawful purposes

  • Copy or misuse our designs or materials

  • Interfere with the operation or security of the website

Any unauthorized use may result in legal action.


9. Limitation of Liability

Metashop Design shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays caused by weather, suppliers, authorities, or third parties

  • Loss of data, profit, or business interruption

All Services are provided on an “as is” and “as available” basis.


10. Third-Party Links

Our website may contain links to third-party websites. Metashop Design is not responsible for the content, policies, or practices of any third-party sites. Accessing such sites is at your own risk.


11. Termination

We reserve the right to suspend or terminate access to our Services at any time if you breach these Terms or misuse our Services.


12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Malaysia, without regard to conflict of law principles.


13. Force Majeure

Metashop Design shall not be liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply disruptions.


14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


15. Entire Agreement

These Terms constitute the entire agreement between you and Metashop Design regarding the use of our Services and supersede all prior agreements or understandings.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 metashopdesign@gmail.com

Metashop (M) SDN. BHD (1454954)
47, Jln TJ 3/2B,
Kawasan Perindustrian Tuanku Jaafar 3,
71450, Senawang,
Negeri Sembilan.
+60 11-3322 2807 metashopdesign@gmail.com
Get in touch

© 2026 Metashop (M) Sdn. Bhd (1454954). All Rights Reserved.